This policy explains which personal data VakantiesFrankrijk.com processes, why it is processed and which rights visitors, travellers and hosts have.
1. Who is responsible?
VakantiesFrankrijk.com is a Qavirio platform. For privacy questions, contact contact@vakantiesfrankrijk.com.
2. Which data do we process?
We may process names, email addresses, telephone numbers, account and listing data, photos, text, form messages, IP address and browser information, payment and billing data and communication preferences.
3. Why do we process data?
- to create and secure accounts;
- to display and manage listings;
- to enable enquiries between travellers and hosts;
- to process payments, invoices and renewals;
- to prevent abuse, spam and fraud;
- to operate and improve the website;
- to comply with legal obligations.
4. Legal bases
Depending on the situation, processing is based on performance of a contract, consent, a legal obligation or a legitimate interest such as security, platform management and customer service.
5. Sharing and retention
We do not sell personal data. Data may be shared with technical providers for hosting, email, payments, security and analytics where required to operate the platform. Data is not kept longer than necessary; billing records may be retained under tax rules.
6. Your rights
You may request access, correction, deletion, restriction, portability or object to processing. You may withdraw consent. Send your request to contact@vakantiesfrankrijk.com.
7. Security
We use appropriate technical and organisational measures, including secure connections, restricted administration access, updates, backups and security checks.